YWCA of Genesee County is the sole provider of domestic violence services, including safe shelter, for victims in Genesee County. YWCA USA is the largest provider of these services across the country. Hours are 8:00am – 5:00pm Monday through Friday and by appointment at our main site, 301 North St., Batavia.

Walk-ins are welcome during the above designated hours. For questions, concerns or to make an appointment or obtain after-hour assistance, call our 24-hour domestic violence hotline at (585) 343-7513.

Services include:

  • Assistance with getting orders of protection, going to court and filing custody and support petitions.
  • One-on-one counseling about aspects of an unhealthy relationship and making a safety plan for leaving an unhealthy relationship.
  • Information and referral for community services.
  • Transitional support for those in need of safe housing.
  • Weekly support group for victims of domestic violence.
  • Individual Support Counseling
  • Safety Planning: Each situation is uniquely different and our advocates will create an individualized safety plan to meet your needs and ensure safety for both you and your children.
  • Domestic Violence Emergency Shelter
  • Assistance with filing for an Order of Protection and other family court petitions
  • Court Accompaniment
  • Prevention Education
  • Support Group
  • Short-term mental health counseling
  • 24-Hour Domestic Violence Hotline (585) 343-7513 – Call us any time, day or night. Our advocates are here to help YOU!
  • October is Domestic Violence Awareness Month

Extended Hours! 8:00am – 5:00pm Monday through Friday. For an appointment or more information, call our Domestic Violence Hotline any time at (585) 343-7513.